Conditions d’utilisation

Privacy Policy

Effective Date: 09/10/2025

Thank you for visiting ArcRaiders-Merch.com (“we”, “us”, or “our”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.arcraiders-merch.com (the “Site”) or make a purchase.

By using our Site, you agree to the practices outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We collect different types of information to provide, improve, and secure our services.

A. Personal Information You Provide to Us

When you make a purchase, contact us, subscribe to our newsletter, or interact with the Site, we may collect:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely by third-party payment processors)

  • Account login information (if you create an account)

  • Any additional information you voluntarily submit

B. Information Collected Automatically

When you browse our Site, we may automatically collect information through cookies and tracking technologies, such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages you visit and time spent on the Site

  • Referring/exit pages

  • Clickstream and browsing behavior

C. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve user experience, analyze traffic, and understand how our Site is used.
You may adjust your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling orders

  • Providing customer service and support

  • Communicating with you about orders, inquiries, or account activity

  • Sending newsletters or promotional emails (if you opt in)

  • Personalizing your shopping experience

  • Detecting and preventing fraud or security breaches

  • Complying with legal obligations

  • Analyzing website performance and improving services

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties only in these circumstances:

A. Service Providers

We may share information with third-party partners who assist us in operating our business, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., USPS, UPS, DHL)

  • Email marketing platforms (e.g., Mailchimp)

  • Website analytics tools (e.g., Google Analytics)

These partners may only use your data to perform services on our behalf.

B. Legal Compliance

We may disclose personal information if required by law, legal process, or governmental request.

C. Business Transfers

If ArcRaiders-Merch.com undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

However, no method of internet transmission or digital storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have specific rights under privacy laws such as the GDPR or CCPA.

If you are in the EU/EEA, you may:

  • Request access to your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

If you are a California resident (CCPA), you may:

  • Request details about what personal information we collect and share

  • Request deletion of your personal data

  • Opt out of the sale of personal information (we do not sell personal data)

To exercise any of these rights, contact us using the details below.

6. Third-Party Links

Our Site may include links to external websites.
We are not responsible for their content or privacy practices.
We encourage you to review their privacy policies before providing any information.

7. Children’s Privacy

Our Site is not intended for children under the age of 13.
We do not knowingly collect personal information from minors.
If such data is discovered, we will promptly delete it.

8. Email Marketing and Communications

If you opt in to receive marketing emails, we may send:

  • Updates

  • Product announcements

  • Promotions

  • Special offers

You may unsubscribe at any time via the “unsubscribe” link in any email.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes described in this policy

  • Meet legal or regulatory obligations

When no longer needed, we securely delete or anonymize your information.

10. International Data Transfers

If you access our Site from outside the United States, your information may be transferred to and processed in the U.S. or other countries.
By using our services, you consent to these transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
If major changes occur, we will update the “Effective Date” and may notify you via email or a notice on our Site.

We encourage you to review this policy regularly.

12. Contact Us

If you have questions, concerns, or requests regarding your privacy or this policy, you may contact us at:

📧 Email: support@arcraiders-merch.com
🌐 Website: https://www.arcraiders-merch.com